Contact information
Contact Us
Get in Touch with Us
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Email Support: support@orthorive.com
(For general inquiries, order status, returns, or damage claims. We typically respond within 24 hours on business days).
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Operating Hours:
Monday – Friday
Closed on weekends and public holidays.
Order Inquiries & Support
When contacting us regarding an existing order, please include the following details to help us resolve your request faster:
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Full Name used on the order.
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Order Number (found in your confirmation email).
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Details of your inquiry (e.g., tracking update, exchange request, or photo/video evidence if reporting a damaged item).